Original Research and SurgiSurvey Data
Summary: SurgiSurvey is continuously testing and improving its algorithm to increase review rates, review scores, and improve practice revenue. Learn about our studies which have been presented and published nationally through the American Association of Orthopedic Surgeons (AAOS), American Society for Surgery of the Hand (ASSH) and California Orthopaedic Association (COA) annual meetings.
Findings:
- Higher numbers of reviews correlate with high star ratings
- Higher review volume correlates with increased patient referrals
- Automated email requests are the BEST way to request reviews from patients
- Each new review generates over $1,000 in new revenue for a practice
- Doctors, in general, value reviews but lack volume