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Automated Review Requests are Best for Acquiring Reviews

This service dramatically boosted my online reviews. The process was very streamlined and required little effort on my part. The customer service was fantastic and I was very pleased overall.
Joseph Carreau, MDOrthopedic Sports Surgeon
SurgiSurvey made me a 5-star doctor in my area and has helped me increase new patient referrals every month since starting.
Travis Clegg, MDOrthopedic Surgeon
SurgiSurvey simply works! It helped me grow my practice and increase my referrals.
Harrison SolomonHand Surgeon
What an easy and innovative way to empower your patients to be your advocate!
David Muzykewicz, MDHand Surgeon

Summary:  This study compared 3 ways of asking patients for reviews: Passive (nothing), Active (direct request, hand out a reminder card) and Automated (email requests).  Duration of Study was over 2 years with the request type changing every 6 months. 

Conclusion:

  1. Automated reviews are most effective, with a response rate of over 10%
  2. Automated requests were 8x more effective than active requests
  3. Doctors can increase reviews with zero time requirement
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