Patient Referrals Correlate 96% with Online Reviews
Summary: This study analyzed review volume correlation with new referrals over 28 months for a “young” hand surgeon (A) and “established” hand surgeon (B). Surgeon A had a net gain of 128 reviews and 128 new patients. Surgeon B had a net gain of 50 reviews and 93 new patients.
- New reviews correlate with new patients with R2=0.96 (highly correlated)
- Online reviews can augment practice growth for both young and established hand surgeons